On-Site Services

Service Area

On-Site Services are primarily available within 25-miles of South Hadley, Massachusetts (near Springfield). This includes parts of Hampshire, Hampden, and Franklin Counties in Massachusetts and parts of Hartford County in Connecticut. See full list of towns below.  

Limited on-site services may be available up to 100-miles.  This includes Massachusetts, Connecticut, Rhode Island, and parts of Vermont, New Hampshire and New York.

If you live outside the service area, consider a consultation or check out the Guide to Finding a Pet Detective or Search Dog to find someone in your area.

Interested in On-Site Assistance?

Submitting a Lost Pet Form is the fastest way to schedule on-site assistance or receive an on-site estimate.

Scheduling On-Site Services

  1. Submit a Lost Pet Form.  If you have questions prior to purchasing on-site services, please note this on the form and you will be contacted.
  2. An estimate will be emailed to you along with available dates/times for on-site assistance.  
  3. Once on-site service is scheduled, you will be sent an invoice for an On-Site Reservation.  The remainder of service fees (if any) will be due after the on-site search or equipment rental.  Cancellation policies are at the end of the Services Agreement.  
  4. If a consultation has not already been provided, you will be asked to complete a Lost Pet Questionnaire and to return it along with copies of any posters or flyers that you are currently using.   If your pet went missing within 48-hours, this step may be skipped if necessary.

If you start with a Lost Pet Consultation, you can later choose to upgrade to On-Site Services and just pay the difference in price (up to the cost of a Basic Phone Consultation).  A consultation, whether on-site or by phone, is required for all on-site services including equipment rentals.

Learn More About How On-Site Services Work

Find a Lost Dog

Search dog Dante

 Find a Lost
Indoor-Only Cat

Hiding cat

Find a Lost
Outdoor-Access Cat

Find a Cat
Lost Away From Home

Types of On-Site Services Available

Lost Pet Research and Recovery offers on-site consultations, physical searches, humane trap and camera rental, assistance trapping and specialized capture of hard-to-trap pets.

My search dog Dante passed away in 2020 and we do not currently have a tracking dog.  Many lost pets can be found without the use of search dog.  If you really want a search dog, check out the Guide to Finding a Pet Detective or Search Dog to find someone in your area.

Towns within the Primary Service Area:

  • Agawam, MA
  • Amherst, MA
  • Belchertown, MA
  • Chicopee, MA
  • East Longmeadow, MA
  • Easthampton, MA
  • Granby, MA
  • Hadley, MA
  • Hatfield, MA
  • Holyoke, MA
  • Longmeadow, MA
  • Ludlow, MA
  • Northampton, MA
  • Palmer, MA
  • Pelham, MA
  • South Deerfield, MA
  • South Hadley, MA
  • Southampton, MA
  • Springfield, MA
  • Sunderland, MA
  • Westfield, MA
  • Westhampton, MA
  • Whately, MA
  • Wilbraham, MA
  • Enfield, CT
  • Suffield, CT