Interested in On-Site Assistance?
Submitting a Lost Pet Form is the fastest way to schedule on-site assistance or receive an on-site estimate.
On-Site Services are primarily available within 25-miles of South Hadley, Massachusetts (near Springfield). This includes parts of Hampshire, Hampden, and Franklin Counties in Massachusetts and parts of Hartford County in Connecticut. See full list of towns below. Limited on-site services may be available up to 50-miles.
How to Schedule On-Site Services
- Submit a Lost Pet Form. If you have questions prior to purchasing on-site services, please note this on the form and you will be contacted.
- An estimate will be emailed to you along with available dates/times for on-site assistance.
- Once on-site service is scheduled, you will be sent an invoice for an On-Site Reservation. The remainder of service fees (if any) will be due after the on-site search or equipment rental. Cancellation policies are at the end of the Services Agreement.
- If a consultation has not already been provided, you will be asked to complete a Lost Pet Questionnaire and to return it along with copies of any posters or flyers that you are currently using.
If you start with a Lost Pet Consultation, you can later choose to upgrade to On-Site Services, the consultation fee will be deducted from the On-Site Consultation fee*. A consultation, whether on-site or by phone, is required for all on-site services including equipment rentals.
*An On-Site Reservation must be made within one week of purchase of the lost pet consultation to receive the deduction. Deduction is up to the cost of a Basic Lost Pet Consultation.
Learn More About How On-Site Services Work
Lost Dog Search
Lost Indoor-Only Cat Search
Lost Outdoor-Access Cat Search
Search for Cat Lost Away From Home
Types of On-Site Services Available
My search dog Dante passed away in 2020 and we do not currently have a search dog. Many lost pets can be found without the use of search dog. If you really want a search dog, check out the Guide to Finding a Pet Detective or Search Dog to find someone in your area.
Towns within the Primary Service Area:
- Agawam, MA
- Amherst, MA
- Belchertown, MA
- Chicopee, MA
- East Longmeadow, MA
- Easthampton, MA
- Granby, MA
- Hadley, MA
- Hatfield, MA
- Holyoke, MA
- Longmeadow, MA
- Ludlow, MA
- Northampton, MA
- Palmer, MA
- Pelham, MA
- South Deerfield, MA
- South Hadley, MA
- Southampton, MA
- Springfield, MA
- Sunderland, MA
- Westfield, MA
- Westhampton, MA
- Whately, MA
- Wilbraham, MA
- Enfield, CT
- Suffield, CT