On-Site Services

On-Site Services include lost pet consultations, physical searches (no search dog), rental of surveillance cameras and humane traps, lost pet poster design and placement, and assistance trapping including specialized capture of hard-to-trap animals.

On-Site Services are primarily available within 25-miles of South Hadley, Massachusetts (near Springfield). This includes parts of Hampshire, Hampden, and Franklin Counties in Massachusetts and parts of Hartford County in Connecticut. See full list of towns below.  Limited on-site services may be available up to 50-miles.

If you live outside the service area, consider a consultation or check out the Guide to Finding a Pet Detective or Search Dog to find someone in your area.

Scheduling On-Site Services

  1. Submit a Lost Pet Form.  If you have questions prior to purchasing on-site services, please note this on the form and you will be contacted.
  2. An estimate will be emailed to you along with available dates/times for on-site assistance.  
  3. Once you confirm you are interested, you will be sent an invoice for an On-Site Reservation.  The remainder of service fees (if any) will be due after the on-site search or equipment rental.  Cancellation policies are at the end of the Services Agreement.  
  4. If a consultation has not already been provided, you will be asked to complete a Lost Pet Questionnaire and to return it along with copies of any posters or flyers that you are currently using.   If your pet went missing within 48-hours, this step may be skipped if necessary.

If you start with a Lost Pet Consultation, you can later choose to upgrade to On-Site Services and just pay the difference in price (up to $240 credit).  A consultation, whether on-site or by phone, is required for all on-site services including equipment rentals.

Primary Service Area:

  • Agawam, MA
  • Amherst, MA
  • Belchertown, MA
  • Chicopee, MA
  • East Longmeadow, MA
  • Easthampton, MA
  • Granby, MA
  • Hadley, MA
  • Hatfield, MA
  • Holyoke, MA
  • Longmeadow, MA
  • Ludlow, MA
  • Northampton, MA
  • Palmer, MA
  • Pelham, MA
  • South Deerfield, MA
  • South Hadley, MA
  • Southampton, MA
  • Springfield, MA
  • Sunderland, MA
  • Westfield, MA
  • Westhampton, MA
  • Whately, MA
  • Wilbraham, MA
  • Enfield, CT
  • Suffield, CT