If you start with a Consultation or On-Site Services and find that you need additional support in your search, you can purchase Additional Consultation Support. Additional consultation support time must be used within 1 week of purchase. You may receive additional support via phone, email or text – whichever works best for you. Phone time is not “on-call” and must be scheduled.
RUSH fee: If you purchase a Rush consultation, I will get back to you as soon as I possibly can. This is still not “on-call” but pretty close. After your purchase, please contact me with a brief description of your questions. You will often get the fastest response with text, followed by phone, then email.
If you purchased a Lost Pet Search Plan or the Online Lost Pet Recovery Instructions, you may still purchase Additional Consultation Support. However, support will be limited to email only.